At Kahani Fashion, we aim to deliver your orders in a timely, secure, and transparent manner. Please read the following shipping policy carefully to understand how your order will be processed and delivered.

1. Shipping Coverage

We currently provide shipping across India. Delivery availability may vary depending on the customer’s location and courier service reach.

2. Order Processing Time

• All orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During peak seasons, festivals, or promotional sales, processing times may be slightly longer.

3. Estimated Delivery Time

• Standard delivery time is 3–7 business days, depending on the delivery location.

• Remote or non-metro areas may require additional delivery time.

4. Shipping Charges & Free Shipping Offers

Shipping charges are calculated based on order value, delivery location, and applicable offers at the time of purchase.

🚚 Free Shipping

• Free Shipping is offered on selected minimum order values as part of promotional campaigns.

• The Free Shipping threshold may change from time to time, for example:

  • ₹3,000 and above

  • ₹5,000 and above

• The applicable Free Shipping offer will be clearly displayed on the website or at checkout.

Kahani Fashion reserves the right to modify or withdraw Free Shipping offers without prior notice.

5. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS or email, allowing you to monitor your shipment in real time.

6. Shipping Address Responsibility

• Customers are responsible for providing accurate and complete shipping details at the time of checkout.

• Address changes can only be requested before the order is dispatched.

• Kahani Fashion is not responsible for delivery delays or failures caused by incorrect or incomplete address information.

7. Delays & Unforeseen Circumstances

Delivery may be delayed due to factors beyond our control, including but not limited to:

• Weather conditions

• Natural disasters

• Courier partner delays

• Government restrictions or holidays

We appreciate your patience and understanding in such cases.

8. Damaged or Missing Deliveries

If you receive a damaged package or notice missing items, please contact us within 24 hours of delivery along with clear photos or videos for assistance.

9. Contact Information

For any shipping-related queries or support, please contact us:

📍 Address:
Wadgaon Sheri, Pune, Maharashtra – 411014

📞 Mobile Number:
9890613699

📧 Email ID:
info@kahanifashion.com

10. Policy Updates

Kahani Fashion reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.